Italian VAT is known as “Imposta sul Valore Aggiunto” (IVA). The standard VAT rate is 22% while reduced rates are 10% (electric and gas supplies, medicines…), 5% (some food products) and 4% (food products, drinks and agricultural products).
Main rules to claim VAT refund in Italy
Vat recovery in Italy : EU businesses (Directive 2008/09/EC)
Vat recovery in Italy : EU businesses (Directive 2008/09/EC)
Vat recovery in Italy : Non-EU businesses (13th Directive)